The spring issue of the itSMF UK magazine ServiceTalk is now available online at www.tinyurl.com/STspring13 (or via the ServiceTalk iPad app).
This issue contains articles on change management, event management, service improvement plans, sustainability, service catalogue and much more. I’m pleased to say that we have guest authors from four chapters this month. If you or your members would be interested in contributing an article, or in advertising in the next issue, please let me know.
Thanks to the itSMF UK for generously sharing this valuable magazine with us.