itSMFsa closing down details

The itSMFsa will cease as a company on the 31st December 2017.

It is sad that we have had to close down, but the process is nearly complete. There has been insufficient interest for it to be worth-while maintaining it as an organisation.

The board would like to thank all the hundreds of volunteers, through the years, who have made such great contributions to the itSMFsa Logo. It has been a vibrant organisation, with many interesting events, the chance to meet interesting people, and at the conferences, the chance to learn of industry trends, speak to peers, and have fun.

The auditors are finalizing the books and the official close date will be the 31st December 2017. The itSMFsa web-site will be maintained as a mainly static site, with updates from the itSMF International and itSMF events. The blog will be open to members who wish to use it.

The name, itSMFsa, will be reserved as well, so that, if desired, it can be re-activated in the future.

The funds that remain will be donated to the itSMF International.

If you have been a member of the itSMFsa, and wish to continue to be a member of the itSMF, you can join the itSMF International’s global programme ( here: itSMF International Membership ), or you can become a member of any chapter that suits you.

The itSMFsa will, after that, be an informal community. If you wish to have an event under the banner of the itSMF, please let me know the details, and I can put it up on the site. Write to This email address is being protected from spambots. You need JavaScript enabled to view it.

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itSMFsa closing down details

The itSMFsa will cease as a company on the 31st December 2017.

It is sad that we have had to close down, but the process is nearly complete. There has been insufficient interest for it to be worth-while maintaining it as an organisation.

The board would like to thank all the hundreds of volunteers, through the years, who have made such great contributions to the itSMFsa Logo. It has been a vibrant organisation, with many interesting events, the chance to meet interesting people, and at the conferences, the chance to learn of industry trends, speak to peers, and have fun.

The auditors are finalizing the books and the official close date will be the 31st December 2017. The itSMFsa web-site will be maintained as a mainly static site, with updates from the itSMF International and itSMF events. The blog will be open to members who wish to use it.

The name, itSMFsa, will be reserved as well, so that, if desired, it can be re-activated in the future.

The funds that remain will be donated to the itSMF International.

If you have been a member of the itSMFsa, and wish to continue to be a member of the itSMF, you can join the itSMF International’s global programme ( here: itSMF International Membership ), or you can become a member of any chapter that suits you.

The itSMFsa will, after that, be an informal community. If you wish to have an event under the banner of the itSMF, please let me know the details, and I can put it up on the site. Write to This email address is being protected from spambots. You need JavaScript enabled to view it.

Read more...

itSMFsa closing down details

  • Published in News

The itSMFsa will cease as a company on the 31st December 2017.

It is sad that we have had to close down, but the process is nearly complete. There has been insufficient interest for it to be worth-while maintaining it as an organisation.

The board would like to thank all the hundreds of volunteers, through the years, who have made such great contributions to the itSMFsa Logo. It has been a vibrant organisation, with many interesting events, the chance to meet interesting people, and at the conferences, the chance to learn of industry trends, speak to peers, and have fun.

The auditors are finalizing the books and the official close date will be the 31st December 2017. The itSMFsa web-site will be maintained as a mainly static site, with updates from the itSMF International and itSMF events. The blog will be open to members who wish to use it.

The name, itSMFsa, will be reserved as well, so that, if desired, it can be re-activated in the future.

The funds that remain will be donated to the itSMF International.

If you have been a member of the itSMFsa, and wish to continue to be a member of the itSMF, you can join the itSMF International’s global programme ( here: itSMF International Membership ), or you can become a member of any chapter that suits you.

The itSMFsa will, after that, be an informal community. If you wish to have an event under the banner of the itSMF, please let me know the details, and I can put it up on the site. Write to This email address is being protected from spambots. You need JavaScript enabled to view it.

Read more...

SMEXA'16 - Day 2 - Kepner-Tregoe - Organisational Change management

SMEXA'16 - Day 2

 

Cost:                   No charge

 

Day 2 9th November 2016
15H00 – 16H00 Integrating Kepner-Tregoe with Incident, Problem and Change Management
Presenter 1   Stefan Brahmer 
16H00 to 17H00  Organisational Change management – how to get it right!
Presenter 2     Johann Botha – getITright (Sponsor)

 

 

Join us here:


Online Meeting
https://join.freeconferencecall.com/admin9594

Audio
Dial-In Number (South Africa): 087 825 0143, Access Code: 485646

International Dial-In Numbers
https://www.freeconferencecall.com/wall/admin9594/#international

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SMEXA '16

  • Published in News

SMEXA '16

 

Soon to be announced.

 

An exciting new type of conference

 

Stay tuned for more

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Why even the 'right thing to do', with many benefits and advantages is rejected.

It is easy to see what's wrong, with many things. Particularly if you approach them from the outside. Particularly if you're armed with the acquired wisdom of Best Practice.

One example is the old-fashioned idea of what a 'Change Advisory Board' (CAB) should be. That is a regular (daily, weekly, monthly) meeting, with lots of people, who look at a long list of changes, and discuss them, one by one, until they get through the list, or everybody in the room has lost the will to live.

It is a bad idea for many reasons - very good reasons. So we produce a list of benefits of a proper change management system, with standard changes taking the place of the trivial, repetitive, and similar ones that kept turning up at the old CAB, and do all the other good things.

Then, six months, or a year, later, we go back and find that the old CAB is back in all its horrible tediousness.

How can this happen?

Things are as they are for a reason - even if it is a bad one

I think, from the ABC, and human perspective, we need to understand one awkward truth.

Some people actually enjoy the long, repetitive, groundhog-day type meetings, sometimes, mistakenly, called 'CABs'.

Life is challenging, change is risky, we know 'IT Heroes' are a poor role model, but, perhaps, we ought to realise that there is something rational about the old-style 'CAB'. It is the tortoise, hermit crab, or ostrich solution.

If change, when ignored, disappeared, it would even work.

When things are dangerously out of control, a regular, very formal, authoritarian meeting can be like a night light in the nursery. 

It doesn't keep the monsters at bay, but it enables you to feel relaxed enough about them to sleep.

What can we do?

If we want to make a change to an organisation, it isn't enough to be rational. Just saying why it is a good idea, and listing a lot of benefits, often sounds, to the organisation as.. 'just saying'.

You need to find out why things are as they are. Who does the current 'CAB' satisfy? Who is the person who sleeps happier in the false belief that it is protection? How did it come about? You might find that the person who first organised it is now quite senior, and is pleased with the solution he put together many years ago - if you don't convince him, he's not going to be happy if you kill his 'baby'.

Good, sound, excellent, even, as your ideas are, you have to accept they have one very big flaw. They were 'Not Invented Here' (NIH). You may see that as an advantage, and, rationally, it might be, but, if you actually want things to change, rather than just the pleasure of being right (which is just the other side of NIH, if you think about it), then you need to overcome this barrier, so that the right people want to RIH --- Reinvent It Here. Then it might work

The moral of the story

First find out why things are as they are. Then you'll understand what will keep them that way. That way you'll know who to persuade and what you need to use to persuade.

If you don't do this first, then you'll keep being surprised that organisations reject the obviously sane, rational, more effective and, even, more efficient solution, in favour of how they do it.

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Wikipedia project

Appeal for help

 
It's not a good time to start, I know, but the new year is, and it's not far away. I also shouldn't be thinking of new projects when my plate is already too full.
 
Still, I think this needs to be done. If anybody is interesting in helping me, so it's a team effort, I think it would be done as a much better job, and it'd be less work for everybody.
 

What's the problem?

 
Wikipedia. Well, there's nothing wrong with wikipedia itself, but the articles on wikipedia that cover the sort of things we discuss here are a mess. I think this is a pity.
 
I'd like to put together a team, to start work tidying up all the relevant articles on wikipedia.
 
The aim is not to abuse any copyrighted information, nor to replace, or compete with, any published guidance.
 
It would be good, though, to be able to include information from other initiatives, such as IT4IT and the ASM to the mix - as well as having good articles on recent areas of interest, such as SIAM.
 

How would we do it?

Once we have a team, we'd, together, agree priorities. We'd then produce a short-term, medium-term, and long-term plan of what needs to be done.

The short-term aim would be to remove out-of-date material, improve current citations, and provide some coherent linkage through categories.

The medium term aim would be to have a good set of articles that would help introduce somebody to the field, but, also, be a reliable source of information for a practitioner to look up details.

Caution

This is not an advertising initiative. Wikipedia is not there as an advertising medium. It's there to inform. So articles need to be objective, and independent, as far as possible.

Are you interested in helping?

If so, wonderful! Even if you haven't much time, just a few minutes a day, of well-directed work, can make a bit difference.

 

Please contact me at: This email address is being protected from spambots. You need JavaScript enabled to view it.

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