SMEXA Agenda

 Day 1

Timeslots  Day 1 - Main Venue  
 08h00 – 08h30  Register  Tea & coffee served
 08h30 – 08h45  Chairman’s welcome  Johann Botha
 08h45 – 09h30  The Road Ahead

 Michael Jackson

09h30 – 10h15 Deriving Value: IT to Business

Gary Hardy

10h15 – 10h45 Break and exhibits

Tea & coffee served

10h45 – 11h25 What's the problem with probem management?

Karen Thorpe

11h25 – 12h10 Implementing ITSM: the people factor

Nicola Reeves

12h10 – 13h20 Break and exhibits

Lunch & refreshments

TRACK 1 –Organizational Change Management
13h20 – 14h00 Enabling Change

Johan Heroldt

14h00 – 14h40 Process to Habit

Martin de Lange

14h40 – 15h10 Break and exhibits

Tea & Coffee served

15h10 – 16h00 Protecting the Fortress (Security& CSI)

Andrè van der Merwe

TRACK 2 – Risk & Audit
13h20 – 14h00 Cybercrime; Strategy and Impact

Craig Rosewarne

14h00 – 14h40 Hard Copy Audit

Duncan Waugh

 14h40 – 15h10  Break and exhibits  Tea & Coffee served
15h10 – 16h00
 Risk Audit: The CUBE  Richard Cascarino
 MAIN Venue
 16h00 – 16h40  ITSMF- international perspective  Christopher Jones
 16h40– 18h00  AWARDS  Cocktail, comedy and awards


Day 2

Timeslots  Day 2 - Main Venue  
08h00 – 08h30   Register  Tea & coffee served
 08h30 – 08h45  Chairman’s welcome  Johann Botha
 08h45 – 09h30  Coming full circle  Wesley Moore
 09h30 – 10h15  Metrics that matter
 Peter Brooks & Fellows
10h15 – 10h45 Break and exhibits Tea & coffee served
10h45 – 11h30 ISO 20000 Journey Magda Bester, Linton Lazarus, Warwick Kingsley
11h30 – 12h15 IT governance and board reporting
Marius van der Berg & Leon Du Randt
12h15 - 12h45 Building our future Nigel Mecer
12h45 Closing Closing
Last modified on Tuesday, 23 July 2013 10:59
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