Let's start with the questions:
1. Why only two Bloggers? !!!!
2. Does writing here requires being an expert or certified on something?
3. Can the user or professioal not write about the expereinces (IT experiences & challenges) they go through everyday in the industry?
I must confess first that I am a very newcomer to this society, as a matter of fact, before having the chance to join the conference at Sunninghill, I wasnt aware of this community at all. My apology if I am asking questions that have already been discussed or addressed long ago. I am also not a native english speaker, if any part of this sounds rude, please forgive me, I didn't mean to be, its just becuase of my limited knowledge about the language.
I need to tell that the conference was a great experience for me, seeing so many experts with experiences and thoughts from so many dimensions was really a great opportunity; looking forward to many more exciting events in future.
I need some help as well with something. I am planning to develop a report for Capacity monitoring/Reporting on capacity control points.
Would anyone be kind enough to share some experiences or sample template that has successful case record? Please be sure I am not looking for texts from ITIL books or anything of that sort; i need a real case sutdy.
I would really appreciate if someone can share some info or guidance on that.