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SMEXA 14 Speaker Call

  • 04 November 2013 |
  • Published in News

We are very excited to announce our SMEXA 14 Speaker call opening.

If you enjoyed SMEXA 2013's "taking the next step" then you are going to be insanely keen on SMEXA 14's "ENABLING CHANGE: what is critical to succeed"

Our 2014 theme is aimed at providing a broad range of conference topics illustrating how Enabling Change is necessary for Organizational survival in the 20th Century and beyond where being Agile is a game changer.

Through the implementation of Best practise frameworks, documented lessons learnt and celebrated successes we move past taking steps towards ITSM excellence and focus now on sustained, effective and efficient business processes, supported by optimized Information Technology.

Gartner’s Top 10 Strategic Technology Trends for 2014 sets the backdrop as to fields in which Enabling Change can position Organizations to capture and retain market share in the ever changing landscape of Information Technology.

Run the gauntlet and articulate how Information Technology Service Management underpins and Enables Change.

For more information, contact This email address is being protected from spambots. You need JavaScript enabled to view it. or give us a call on +27 84 974 6709

*limited speaker slots available



Some exciting news for you - for your effort and support of our various ITSMF initiatives you could be handsomely rewarded, so book your seat at SMEXA 2013 today and qualify.

We’d like you to be our SMEXA 2013 CHAMPION: 

·         Recruit 4 SMEXA 2013 delegates and stand a chance to win a new iPad WiFi 32GB.

And if you are new to SMEXA: 

·         If it’s your First time at SMEXA stand a chance to win an iPad WiFi 32GB. 

And not forgetting all our Corporate Members; for you the Corporate Challenge:

·         itSMF Spirit Award will be awarded to the company with the largest delegate contingent 

Remember….. All you have to do is sign up for SMEXA 2013:

·         Dates:   24th and 25th July 2013:               

·         Venue:The Focus Rooms, Sunninghill, Johannesburg

Of course SMEXA 2013 is not just about giveaways, it’s about networking with likeminded people, seeing what’s new in the industry from our sponsors  and also hearing about the war stories and new trends and topics in the industry. It’s all about “Taking the next step”.

With this in mind our speakers and presentations include:

  • Michael Jackson presents "The Road Ahead"
  • Gary Hardy will share "Deriving Value IT to Business" with us
  • Karen Thorpe's controversial "What’s the problem with problem management?"
  • Johan Herholdt illustrates "Enabling Change"
  • Martin de Lange will show us how to evolve "Process to Habit"
  • Andrè van der Merwe will "Protect the Fortress"
  • Craig Rosewarne sheds light on "Cybercrime: Strategy and Impact"
  • Duncan Waugh wields "the Paper Peril"
  • Richard Cascarino dazzles with "The Cube"
  • Peter Brooks clarifies and simplifies “Metrics”

And visit our Sponsors and see what’s on offer:

·         APMG

·         T-SYSTEMS

·         HP

·         BLUE TURTLE

·         RADIANT

·         ALEMBA

·         TORQUE IT

·         GET IT RIGHT

·         MARVAL

Registration Fees:

·         Conference  (Members)               R2295.00

·         Conference (New-Members) * membership included   R3215.00

·         Conference (Non-Members)     R4950.00

NB: All prices exclude VAT  

And if you are into CPEs

·         Remember that attendance at SMEXA 2013 counts towards CPE hours: 16

“TAKE THE NEXT STEP” and join us at SMEXA 2013, we look forward to welcoming you on the 24th July.



Bad boys in IT?


We all heard about the IOL hack by Africa Anonymous, and within the next 24 hours we noticed the rather interesting Star Newspaper Ads...

The conspiracy theorists are smiling all the way with smug "I told you so" looks whilst the mere mortal working class man ponders exactly what happened and exactly how this affects them and how much money will have to be spent to fix this.

And in truth... what does this mean for IT? Of course there are multiple attempts daily to secure/deface or corrupt data, whether it is against financial institutions, service providers or even kindergarten web sites. The important thing is that Hackitivism is relatively rare in South Africa, very seldom do we hear of events and even more seldom, is the fight taken to print media in aid of creating either awareness, or exploiting weakness.

I had a rather good chuckle this morning on my way to the office , I had the privilege to listen to Whackhead, Sam and the crew rip off Stephen Grootes, a rather conservative news reader.

In less than 5 minutes, the talented and often controversial, yet fun, radio station had annihilated, in my opinion, what credibility the STAR newspaper, had left, by I am sure, inadvertently, elevating the hactivists to heroes in the eyes of every underdog in south Africa, and again, this is my opinion. And my opinion counts, seeing as both the Hack and the ensuing Headline stunt, stems from, and supports, freedom of speech.

In terms of IT, we in some form or another, are custodians of data, your own or someone else’s... data for all intent and purposes is the single most valuable commodity you will lay your hands on, it crosses divides, carries no tax and has the power to make or break... all at the touch of a finger on one little key...

Back to my question, is IT Service Management equipped and agile enough to weather brutal onslaughts to our sister interfaces? In the end, it is the service reputation which suffers and it becomes the responsibility of Service Management to govern, comply and mitigate risk.

How does this impact IT Service Management?

Bad boys, Bad boys... what exactly are you going to do?

check out the link to the Bogus Boys clip.







SMEXA '13 is drawing closer and as a typical type A personality I run numbers. I count, count again and will double check the double check.

Which brings me to a tender point: Why have you not registered yet? yes you... third form the right

Considering that you can earn CPE points, build valuable lasting professional relationships and as valued members of the community, your attendance breathes life into IT Service Management.

Sometimes seen as the elephant in the room in IT industries it is time to be heard and not just seen and our speakers for 2013 illustrate this more than ever before.

If you have not heard of Michael Jackson, Gary Hardy, Richard Cascarino or Craig Rosewarne... what have you been doing?

Sponsors include APMG, HP, T-Systems, Marval and a host of others bringing the big boys to the party.

Now we just need you... 




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