News

itSMFsa closing down details

The itSMFsa will cease as a company on the 31st December 2017.

It is sad that we have had to close down, but the process is nearly complete. There has been insufficient interest for it to be worth-while maintaining it as an organisation.

The board would like to thank all the hundreds of volunteers, through the years, who have made such great contributions to the itSMFsa Logo. It has been a vibrant organisation, with many interesting events, the chance to meet interesting people, and at the conferences, the chance to learn of industry trends, speak to peers, and have fun.

The auditors are finalizing the books and the official close date will be the 31st December 2017. The itSMFsa web-site will be maintained as a mainly static site, with updates from the itSMF International and itSMF events. The blog will be open to members who wish to use it.

The name, itSMFsa, will be reserved as well, so that, if desired, it can be re-activated in the future.

The funds that remain will be donated to the itSMF International.

If you have been a member of the itSMFsa, and wish to continue to be a member of the itSMF, you can join the itSMF International’s global programme ( here: itSMF International Membership ), or you can become a member of any chapter that suits you.

The itSMFsa will, after that, be an informal community. If you wish to have an event under the banner of the itSMF, please let me know the details, and I can put it up on the site. Write to This email address is being protected from spambots. You need JavaScript enabled to view it.

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Back on-line

We're back on-line

Sorry for the outage. There was a problem because the .org.za domain owner has changed, and I omitted to move our URL. I've moved it now, so you can see us again.

Remember, as a member of the itSMF South Africa, you are welcome to contribute a blog entry - just log on to the site and create a blog. 

 

Read more...

Back on-line

We're back on-line

Sorry for the outage. There was a problem because the .org.za domain owner has changed, and I omitted to move our URL. I've moved it now, so you can see us again.

Remember, as a member of the itSMF South Africa, you are welcome to contribute a blog entry - just log on to the site and create a blog. 

 

Read more...

Back on-line

We're back on-line

Sorry for the outage. There was a problem because the .org.za domain owner has changed, and I omitted to move our URL. I've moved it now, so you can see us again.

Remember, as a member of the itSMF South Africa, you are welcome to contribute a blog entry - just log on to the site and create a blog. 

 

Read more...

DevOps, Agile and Lean vs ITIL® and COBIT or DevOps, Agile and Lean using ITIL® and COBIT

DevOps, Agile and Lean vs ITIL® and COBIT or DevOps, Agile and Lean using ITIL® and COBIT

 

Presented by: Johann Botha - Past Chair of the itSMFsa


Calendar: itSMFsa Calendar


Date: 21.07.2016 4:30 pm - 8:00 pm


Location:


Engen Petroleum Ltd, Thibault Square, corner of Riebeeck & Long Street, Cape Town City Centre, Cape Town, 8001

Url:

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The Professional Service Management Framework (PSMF) - First Adopter

CGI endorsed by ITSMF UK as the first adopter of Professional Service Management Framework

London, United Kingdom, 07 June 2016 - 
CGI (TSX: GIB.A) (NYSE: GIB) is the first organisation in the UK to receive endorsement from the ITSMF UK for its ongoing commitment to professionalism in service management.  The Professional Service Management Framework (PSMF) is designed to recognise excellence in performance and for organisations to demonstrate their commitment and maturity in approaching ITSM professionalism.

In preparation for the endorsement, ITSMF UK worked closely with CGI to review and assess the current skills and competencies of its members and the programmes in place to support career development.  This involves a review against set of maturity criteria, including, management systems, policy and process; top management commitment; leadership accountability and responsibility; controls; evidence of (process) use; and PSMF compatibility. ITSMF UK found CGI met the standards for definition, control, consistency and rigour applied by CGI in performance management.

‘The overall finding is that CGI has a mature and robust system of performance management, established as an integral part of a well-defined organisational management framework’, said the ITSMF UK assessors in their report.

ITSMF UK CEO Barclay Rae commented, “Many congratulations to the management and team at CGI for their commitment and support to service management professionalism. We are delighted that CGI has seen the value in this initiative and look forward to a continued and successful working relationship with CGI to further develop and maintain this process”.

David Fitzpatrick, Senior Vice President of Global Infrastructure Services, CGI in the UK said; “I’m delighted CGI has been recognised as the first organisation to meet the ITSMF Professional Service Management Framework standard. We are committed to developing fulfilling careers for our members and this endorsement is a great way to demonstrate this.”

CGI’s award winning team has also been recognised for both 5-Star Service Desk Certification from the Service Desk Institute (SDI) and Transformation Project of the Year at the DataCenterDynamics EMEA Awards

ITSMF UK is the membership association for IT Service Management professionals. For details of the PSMF please see www.itsmf.co.uk/psmf

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