Peter Brooks

Written by Admin @ itSMFsa.

Chair

peter smallPeter Brooks is a Consultant and Trainer in Service Management, based in Cape Town. 

 

 

Title=Peter Brooks
Independent Consultant
Chair itSMF South Africa
Chair Ethics Committee King's College Clinics, Abu Dhabi

Roles

Author
Consultant
Service Governance
Governance
Policy
Service Management
Trainer
Service Management
Business Analysis
Service Governance

Publications

Adopting Service Governance - Governing portfolio value for sound corporate citizenship - AXELOS 2015

Collaborative Consulting – TSO 2013

An Integrated Requirements Process - Governing Cost & Risk in Business Analysis - itSMFsa 2013

Metrics for Service Management: Designing for ITIL – VHP 2012

Metrics for IT Service Management – VHP 2006